If you’re on Windows 10, and you’re seeing this error saying The Audio Service is not running, you’re not alone. Many Windows users are reporting it. But the good news is you can fix it.
Here are 2 solutions you can try to fix this problem:
This problem is probably the improper status of the Windows audio service and any other of its dependencies. Correcting the status can solve your problem.
To modify the audio related services settings:
1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
2) Type services.msc and press Enter to open the Services window:
3) Click Windows Audio, then Restart.
4) Right-click Windows Audio, then select Properties.
5) Set the Startup to Automatic. Then click Apply > OK.
6) Restart these two services and set the Startup types to Automatic through the same method 4) & 5):
Windows Audio Endpoint Builder
Multimedia Class Scheduler
7) Try to play a music or a video to see if the audio works.
If it does, congratulations! But if it doesn’t, don’t be frustrated, go on to follow the Solution 2.
This problem could also be caused by the old or incorrect audio driver on your Windows 10. You can update your audio driver manually or, if you’re not confident playing around with drivers, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to a flagged audio driver to automatically download and install the correct version of this driver (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
4) Restart your computer and try to play a music or a video to see of the audio works.
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