If you’re seeing VIDEO_TDR_FAILURE (nvlddmkm.sys) blue screen of death error, you’re not alone. Many Windows 10 users with NVIDIA graphics card are reporting this problem as well. But no worries, it’s possible to fix. Here are 4 fixes for you to try.
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What is VIDEO_TDR_FAILURE?
TDR stands for Timeout, Detection, and Recovery components in Windows. It’s supposed to be there to help stop BSODs by resetting the GPU and/or driver when there is an issue of long delay. If problems happen too many times in a row, a blue screen of death occurs.
How do I fix it?
Dreadful as a blue screen error could be, it’s possible to fix. Here are 4 solutions for you to try. You may not need to try them all, just work your way down and find the one works for you.
1. Clean Re-install NVIDIA Graphics Driver
2. Update Nvidia Graphics Driver
3. Check Possible Drivers or Programs Conflict Check
4. Run chkdsk and memtest Tests
Method 1. Clean Re-install NVIDIA Graphics Driver
Corrupted graphics card driver could be the cause of a Video_TDR_Failure blue screen problem. You can try reinstalling your NVIDIA graphics driver to fix it:
Note: Before we go in, you need to go to Safe Mode.
1) On your keyboard, press the Windows logo key and X at the same time. Click Device Manager.
2) Expand Display adapters. Right-click your NVIDIA graphics driver and click Uninstall.
3) When prompted to confirm the uninstall, check Delete the driver software for this device and click OK.
4) Download and install the latest version of NVIDIA graphics driver from the official support website. Or you can use Driver Easy to scan and download the correct driver automatically for you.
5) Follow the path C:WindowsSystem32Drivers and locate nvlddmkm.sys. Right-click to Rename it nvlddmkm.sys.old.
If you see this notification, click OK to continue.
6) Go to NVIDIA directory (usually in C:Nvidia or C:drvvganVidia) and find nvlddmkm.sy_. Or you can just type the name into the search box. Copy this file and Paste it to your Desktop directory.
7) On your keyboard, press the Windows logo key and X at the same time, click Command Prompt (Admin).
8) In Command Prompt window, type in the command below and press Enter.
expand.exe nvlddmkm.sy_ nvlddmkm.sys
9) Go to C: drive again and copy the newly created file nvlddmkm.sys.
Paste into the C:WindowsSystem32Drivers folder.
10) Restart your computer.
Method 2. Update NVIDIA Graphics Driver
This problem is very likely to be related to outdated or faulty display driver. If the above method fail to resolve it for you, you need to update your NVIDIA display card driver.
If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged NVIDIA device to automatically download and install the correct version of it (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Method 3. Check Possible Drivers or Programs Conflict
1) If you’ve recently installed new drivers or programs on your PC, remove them or upgrade them to the latest versions.
2) It’s reported that driver conflict with Logitech webcam and integrated webcam would cause this problem. So you might want to remove your external webcam and uninstall its drivers to see if this problem is gone.
Method 4. Run chkdsk and memtest Tests
Blue screen of death errors are usually related to corrupted or faulty hard drive or RAM. You can run some tests to check if your disk or RAM is at fault:
- Run Disk Check
This check is to help you verify that whether the problem is caused by your hard drive.
1) On your keyboard, press the Windows key and X at the same time, click Command Prompt (Admin).
When prompted with the administrator permission, click Yes.
2) In the command prompt window, type in the following command and press Enter.
chkdsk /f c:
Note: If the setup file of your Windows is not stored in disk C, you need to replace the c: with the appropriate disk letter.
Type Y and restart your computer for the disk check to start.
You’ll see the checking process happening when you restart your computer. Wait for it to finish.
- Run Memory Test
This test help you verify that the RAM is not producing errors.
1) On your keyboard, press the Windows key and R at the same time to invoke a Run command. Type mdsched.exe in and press Enter.
2) You could click Restart now and check for problems (recommended) to check the status of your memory card right now, or click Check for problems the next time I start my computer if you are too occupied now.
3) You’ll be seeing this page showing the progress of the check and number of passes it will run on memory.
If you don’t see any error here, it’s likely that your memory card is not causing any issues.
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